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 Help - computer problem
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Posted on 01-15-06 12:08 PM     Reply [Subscribe]
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I am in need of help as i do not know how to get rid of a reminder in my laptop. A reminder keeps coming saying that i downloaded some trial stuff and now i need to pay for it but i do not remember downloading it.

THe reminder has my IP address and the reminder is long and it blocks all other things i am doing. however, it does not have any other information of me and i am sure someone else downloaded the trial stuff in my computer.

the reminder also says that since i am the owner of the machine i need to pay. I do not know what the whole thing is.

All the computer gurus of SAJHA, help as i know nothing about computers besides typing.
 
Posted on 01-15-06 2:49 PM     Reply [Subscribe]
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unistall the trail software or try to find a key to register in your pc.
 
Posted on 01-15-06 3:35 PM     Reply [Subscribe]
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i do not know how to do that. i do not need that software at all. i checked in the add/remove hardware/software in the control panel and it is not there either. i think the program is already removed but as soon as i log on to internet the reminder keeps coming.
PLease HELP
 
Posted on 01-15-06 4:11 PM     Reply [Subscribe]
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Even if the program tells you to pay, do not give them any payment information such as cc or address. If they already have then, call your bank and stop payment on them. The IP they have, they can't do anything to you. you have not used their product or at least intentionally not. The first place to look the program at is the startup folder. Also, when the program loads, check the name of the application. Then follow these steps:

First try system restore to a date, when you believed the computer was fine. If that doesn't work then follow these:

1. Right Click on the bottom bar, where start is at, and click on task manager. click on processes and find the applicaiton in the list. Highlight the app and click end process. this may or may not let you end the program, if it did, fine, if not still okay.

2. Click on Start->all Program(or Program Files)->Startup folder and see if the app is listed. if there is right click on the program name and click delete. this may work or may not work.. still don't worry.

3. Click on start->run. Type regedit and press enter. On the screen click edit->find and search the registry for the app but typing the name. Then delete every single find by findling deleting and searhing again (F3). After all the delete in the registry (you may not be able to remove all the entries.. and that is okay.

4. Look for the program in your c:\program files or c:\windows or c:\winnt. Delete any folder that is associated with that name.

You should be fine after restart. if not,, then, you might want some computer person to fix it. there could be several of many things that could be hapenning
 
Posted on 01-15-06 4:49 PM     Reply [Subscribe]
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thanks Sujan
i think it is gone now and it is fine but something else happened to all my word files. the file appeas like a notepad files rather than normal word files. i think i deleated something else too. But i guess it will work fine.

thanks a lot in taking time and helping me out

SAJHA rocks!!!
 
Posted on 01-15-06 6:22 PM     Reply [Subscribe]
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as long as the word files open in ms word when you double click it is already okay. but if it doesn't then do these:

1. right click any .doc file and click open with ->choose program.
2. Find the program in winword, word or something that resembles that it is word app in c:\program files\office (sometimes office 11 for office 2003).
3. make sure you have checked the button that says, make this app defaul to such files.

You should be fine then.
 


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